Privacy Policy
Last updated: 15 September 2026
MBME ("we," "our," or "us") is committed to protecting the privacy of individuals who interact with us, including visitors to our website, users of our digital channels (such as WhatsApp, email, and contact forms), customers, partners, and job applicants. This Privacy Policy explains how we collect, use, share, and protect your personal information.
1. Information We Collect
Depending on how you interact with us, we may collect:
- Contact details – such as your name, email address, phone number, and company name
- Communication data – information you provide when contacting us via our website, email, WhatsApp, phone, or contact forms
- Technical data – such as IP address, browser type, device information, and website usage data (e.g., via cookies or analytics tools)
- Business/professional information – such as job title, company, or details relevant to inquiries, proposals, or applications
- Any other information you voluntarily provide to us in the course of our relationship
We only collect information that is necessary for the purposes described in this policy.
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries, requests, and feedback
- Provide, maintain, and improve our products and services
- Communicate with you about updates, service matters, or opportunities
- Process job applications or business proposals
- Maintain records for administrative, legal, and quality assurance purposes
- Comply with applicable legal, regulatory, or contractual obligations
- Protect the security and integrity of our systems and services
We do not use your personal information for purposes unrelated to those described above without your consent.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information only in the following circumstances:
- With MBME employees, departments, or affiliated entities who need it to fulfill the purposes above
- With trusted service providers and partners who support our operations (e.g., IT, hosting, communication platforms), under confidentiality obligations
- Where required by law, regulation, court order, or governmental authority
- In connection with a business transaction (e.g., merger, acquisition, or restructuring), subject to appropriate safeguards
Where third-party platforms are used for communication (such as WhatsApp, email providers, or website analytics tools), your information may also be subject to that platform's own privacy policy.
4. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws, after which it is securely deleted or anonymized.
5. Your Rights
Subject to applicable data protection laws, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing of your information
- Withdraw consent, where processing is based on consent
To exercise any of these rights, please contact us using the details below.
6. Data Security
We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyze usage, and enhance user experience. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our website or communication channels may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their respective privacy policies.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with a revised "Last updated" date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at: